Spring 2019 Release Focused on User Experience
Wayne, PA, May 30, 2019 – Facet Life Sciences, a leading provider of development software and services for small and growing life sciences teams, today announced the release of the spring 2019 Gemstone electronic Document Management System (eDMS).
Gemstone is an affordable, cloud-based document management system designed for small teams & start-ups. The new release includes enhancements to the responsive design web interface, making it quicker and easier for end users to work productively using the system.
The release also includes user experience enhancements that aid in document searching, navigation and sharing. Since Life Sciences authors and reviewers spend much of their time drafting, updating, reviewing and collaborating on their R&D documents, refining these experiences in the tool continues to be a priority for the Facet team. This priority is clearly reflected throughout the new release.
In conjunction with the release of the new version of Gemstone, Facet announced its release of the Gemstone Support Portal. This new support portal enables end users to communicate with Facet Life Sciences support team members quickly and easily. Questions, recommendations and issues will now be triaged through the Support Portal where they are classified, prioritized, assigned to team members, and tracked.
Bruce Salkovitz, Director of Product Strategy, Facet Life Sciences, commented, “The improvements that we have included in this version of Gemstone are all designed to enrich the user experience. In this release we continue to take advantage of proven enterprise-level technologies and put them to work for small teams who need practical, efficient and cost-effective solutions to protect, share, and submit their research documents to global health authorities.”
The user interface, search and navigation enhancements in this release help users quickly identify individual documents or sets of documents in their ever-expanding collections.
Ken VanLuvanee, President and CEO, Facet Life Sciences, commented, “Whether you are a software or a services customer, we want your experience with our solutions to be an A+ experience. The latest update to Gemstone and our investment in expanded support resources reflects our continued commitment to a consistently great experience as a Facet client.”
About Facet Life Sciences
Facet Life Sciences is the leading provider of innovative development solutions (software and services) designed to help small teams get to and through the FDA©. Our Product Development Champions deliver expert nonclinical, CMC, and clinical regulatory services using cutting-edge technologies that speed product R&D efforts. Facet teams create and manage critical development documentation for some of the industry’s fastest growing, most innovative life sciences companies.